FAQ

  1. Who is Name Brand Bundles?

Name Brand Bundles is a brand name based out of Trenton, NJ started by Trenton's social lite and native Cordasia Brown .  Name Brand Bundles is ranked for having the highest quality virgin hair in Trenton NJ. Name Brand Bundles is 100% Cambodian Virgin Human Hair (unprocessed) no chemicals, no mixed blends, no fiber, and no animal hair is used to construct our bundles.  Each Individual piece come from a separate donor. Our hair is hand selected and inspected by two quality control teams to ensure that the cuticles are intact and wefts superiorly strong. Its silkier, softer, thicker, last longer and overall it’s BETTER than the average bundle sold on the market.

Does the hair shed?

VERY MINIMUM shedding meaning (the hair will be never have a noticeable or drastic decrease in its density or volume. Any hair that has been manufacture to be stitched on a weft is entitled to experience minimum shedding which is absolutely normal. After the second shampooing there should not be any shedding. Heat damage, over processing or lack of moisture and conditioner will cause shedding, so be sure to apply heat protectant before thermal use. Always let a licensed professional color your extensions and shampoo & condition once a week.

Does the Hair Tangle?

Initially it does not to tangle. The hair will begin to tangle only if it is dry and needs to be shampooed and deep conditioned.

How much does each bundle weigh?

Each bundle is weighed at 90-120 grams which is equivalent to 3.1-3.5 oz.

 What color are the Name Brand Bundles extensions?

Name Brand Bundles Cambodian Hair comes in a straight, body wave, deep wave , loose wave or water wave texture, the color will range between a natural 1b and 2 (sometimes lighter). It does not come in black.

If you want it Black/Jet black it has to be dyed or a semi permanent has to be applied to darken the hair to black. Our product is 100% human hair and each individual piece comes from a separate donor, we can not guarantee hair color.. In some cases we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you are dissatisfied with the color we will not consider that a defect and we will not grant an exchange.

  1. Can I have my Name Brand Bundles Cambodian hair dyed/colored before having it shipped to me?

We do not color bundles before shipping. The customer is responsible for finding a licensed stylist to color the hair for them once they receive it.

How many bundles do I need?

We suggest : Length 12-18" Inches - You Need 2 bundles ...Lengths 20-28 inches You Need 3 bundles .. Lengths 30-34" You Need 4 bundles or More

These suggestions are based upon installs with lace closures and frontals as well.

Can Name Brand Bundles be dyed?

Name Brand Bundles hair is 100% virgin Human Hair therefore it can be bleached, rinsed, dyed all different shades and hues of blondes, browns, reds, even fruity colored tones such as purple, blue and pink (it is STRONGLY SUGGESTED that a licensed professional color it for you.

If I straighten my Name Brand Bundles will it revert back to it natural state after I wash it?

The body wave texture only has a slight wave pattern so after heat has been applied to it the extensions will be trained to stay straight and the pattern WILL NOT come back. The deep wave , loose wave and the water wave texture DOES revert back curly/wavy after straightening/curling. If you purchase these textures I suggest you wear them in its natural state First and then after you are tired of wearing it naturally Curly/wavy then apply heat for a different look.

How long does Name Brand Bundles last?

With proper care and maintenance Cambodian extensions can be reused and reinstalled from 6 months(minimum) to 1+Year. It is inevitable that some of the Hair will get cut when your beautician styles the hair so when it's time to reinstall the hair I suggest you purchase one new bundle to add in; to take place of the shorter pieces you won’t be able to reuse such as cut bangs or short layers.

How often can I wash my Name Brand Bundles Cambodian Hair?

You Can wash your Name Brand Bundles Cambodian hair as often as you like. I suggest you cleanse the hair once a week with sulfate free products to keep the hair silky, nourished, soft and manageable. Avoid using tea tree and mint shampoos as they can cause your extensions to matte when shampooing. Try to use products designed to detangle and moisturize, smooth, shine and protect against split ends.

Can I blow dry my Name Brand Bundles extensions?

Yes you can blow dry your Name Brand Bundles extensions but it isn't the Best thing to do for the longevity of the hair. As we all know applying a lot of heat can not only damage your natural hair but your extensions as well. You want to limit the amount of heat you apply to your extensions.  The preferred method for drying Name Brand Bundles Cambodian hair is to let it Air dry or sit under an over head dyer. In cases where you may not have enough time to let it air dry. Blow dry until it is damp and then finish blow drying the hair completely on cool setting.

Should I seal my wefts?

Sealed wefts are optional, not mandatory. We maintain a very high level of quality assurance and our wefts are doubled stitched to minimize shedding little to none.

Do you offer refunds and exchanges?

I will grant a refund for items that are returned in the same condition as it is when you received it, with the Name Brand Bundles seal in tact. For example, if you order hair from us and when you receive it, you no longer need it.. You will be asked to send pictures of the hair to our store contact to be approved for a refund.  If the pictures of the condition of the bundles are approved for a refund, I will gladly accept a return for items that can be restocked and resold. You have 15 days to return it for a full refund excluding shipping fees. For the curly hair, such as "tight curly", "deep wave" and "body wave"  I will Not grant a refund if the curls of the hair has been fingered combed, pulled apart, manipulated (frizzy).

I will not refund or exchange any hair that has been worn, installed, dyed, cut or made into a wig.   

 Do you offer overnight/expedited shipping?

Expedited shipping is offered occasionally. If that option is available at checkout then feel free to select faster shipping. Please select expedited shipping at check out when you place your order. We do not send invoices to upgrade from standard to express shipping. If the expedited shipping option isn't available at checkout it is unavailable.

How long does it take for me to receive my order after it is placed?

please allow us 3-5 business days (max) to receive an order, but it can arrive as soon as 2 days depending on the state it is being delivered.

How long after I purchase, will I receive a tracking number?

You will normally receive a tracking number within 1-2 business days (excluding weekends) after your purchase, unless you choose expedited shipping.  When your label is printed; tracking is automatically sent to your email via paypal, then you will be sent the same tracking number via Shopify when the package has been taken to the post office. All Packages are shipped through usps. If your tracking number does not show any tracking updates within 72 hours after you've been sent tracking.  Please contact us

please include your name and order number.

Do I have the option to "Pick up" my order in person if I order online?

Once you have made a purchase online, you do not have the option to pick it up. The order has to be shipped so that I can provide tracking numbers to protect the seller. I need proof of delivery for every transaction.

Is there a location where I can purchase/pickup Name Brand Bundles?

YES,  we're located at 234 N Clinton Ave Trenton NJ

Can my Name Brand Bundles blend with my natural hair even though it’s so silky?

Name Brand Bundles hair can blend with every texture of hair from every ethnicity. If you don’t feel your hair will blend or it isn't long enough to blend we sell closures made of the same great quality as our Name Brand Bundles.

What is the difference between silk base and lace closures?

  • Silk bases are not as breathable, are not transparent, and come with a base that mimics the scalp. A Silk Base Closure is a closure piece that is worn usually with a weave to give a natural looking hair line. The Silk Base material creates a scalp for this closures and therefore can be parted and styled in any matter. There are no knots which therefore creates an illusion as if the hair was growing from your scalp. The Silk Base Closures is commonly attached onto a cornrow base. Silk Base Lace Front Closure is an essential for a truly undetectable weave
  • Lace Closures are breathable, transparent, and allow the color of your natural scalp to show which make it more comfortable to wear. Lace closure are easier to apply and it lays the flattest.